For example, for Behavior Research Methods, instead of "Paper cited" there is "PubMed related articles". Therefore, the papers cited do not appear as citations for the cited authors, which is a pity. Do you know why and how to fix that ?
A delay even when the paper including the citations is already on the Web of Knowledge ? Sometimes it takes ages after publication before the paper appears on the web site but I thought that once it was on the site, the references were directly considered as citations.
Possibly, too, this could happen when a paper was cited when it was only in press or submitted. Though I think this also happens when full bibliographic details are available.
PubMED related articles is not necessarily a citation and could be due to a computer search. ISI is very strict about what is a true citation. If these are truly citations then the journal editor can fix it by changing the heading to references and making sure they are quoted in the text. The slowness of ISI is often related to the speed at which the publisher sends them the paper version. often publishers send the on-line version but then bundle a set of paper versions. ISI will not process references till they have the paper version.
Very useful link which does not miss citations : http://ijaridea.com/Web-of-Knowledge
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