Hello everyone,
I have a Shimadzu GC-2030 connected to a GCMS system and I'm experiencing multiple communication issues after restarting the system following a shutdown. I'm relatively new to this equipment and would appreciate expert guidance.
Background:We had to shut down the system and are now trying to restart it, but we're facing several connection problems that seem to have developed after the shutdown.
Current Issues:
System Status:
- Both GC and MS units individually show "Ready" status
- Hardware appears to be functioning
- All cables seem to be connected properly
Questions:
- Is this a common issue after system shutdown/restart?
- Are these problems typically related to each other?
- What systematic approach should we follow to restore all connections?
- Could this be a software initialization issue or hardware communication problem?
We're currently working with technical support, but any additional insights from the research community would be extremely helpful.
Thank you for your help.
It looks like communication issue at first site. In addition, Carrier pressure drop might have resulted the shutdown either. Initialise the system again and your issue will be resolved By switching on system one by one followed by software initialisatio.
best of luck
It looks like the system is in Shutdown mode. After switching off and on the GC You should be able to put the GC in Ready mode by pressing the "GC Start/Stop Sequence" icon at the home view of the GC panel.
How To Properly Start Up the Shimadzu GC 2030 is described in a YouTube video under https://www.youtube.com/watch?v=zqOHTgY6VhA
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