Currently performing a meta-analytic study of service quality's impact on H.E. student satisfaction within ASEAN universities (2016 onwards).

Inclusion:

  • 2016 onwards
  • Includes determinants related to university service quality (DV)
  • Effect size statistics (r, d, g, f, beta, or t)
  • population: students only (undergrad, grad). Local and international student studies are accepted.
  • Study size: >30 min. >100 desired
  • ASEAN university (universities): specifically looking for Myanmar, Brunei, Laos, Cambodia, Singapore, and the Philippines. I have numerous studies in the other countries, but I will gladly accept all ASEAN studies.
  • English Language (publication language)
  • Would like Cronbach Alpha for constructs (if possible)

Exclusion

  • Studies examining satisfaction with flipped classes, e-learning, educational applications, distance education, or open universities.
  • Non-English manuscripts (unless translated)
  • Unclear effect size on student satisfaction
  • Non-ASEAN studies
  • Studies with only descriptive statistics

My goal is to provide a better geographical balance to studies identified and included.

If any researcher/academic has information that may fall within this study's parameters, I would greatly appreciate you contact me through this message board or DM. DOI links or PDF files welcomed.

Thank you in advance

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