It's been 5-years since the publication of two articles empirically examining how experience can lead to losses in motivation and associated performance, and how resonant dissonance can inspire circumvention self-learning. ResearchGate links to these article are provided below.

What have we learned about these phenomena since that time? How have the findings been supported or challenged by more recent evidence?

"Understanding behavioral sources of process variation following entrprise system deployment" (Journal of Operations Management) (https://www.researchgate.net/publication/222420557_Understanding_behavioral_sources_of_process_variation_following_enterprise_system_deployment?ev=prf_pub)

"In the zone: The role of evolving skill and transitional workload on motivation and realized performance in operational tasks" (IJOM) (https://www.researchgate.net/publication/243461875_In_the_zone_The_role_of_evolving_skill_and_transitional_workload_on_motivation_and_realized_performance_in_operational_tasks?ev=prf_pub)

Article Understanding Behavioral Sources of Process Variation Follow...

Article In "the zone": The role of evolving skill and transitional w...