CDL is a recent perspective that advances service-dominant logic (SDL) even further towards considering the customer, and the customer context, as a foundation or centerpiece for business.
In other words, the entire business function should be organized around the ultimate - the value formation process which is determined from the customer's point of view.
No doubt this perspective is theoretically sound, and even somewhat enlightened, but it raises the question of whether CDL is more or less applicable to certain types of businesses and customers.
Is CDL a recommendation for evolving our thinking and creating more of a relatively new type of business?
Or is it also justifiable for any provider-customer relationship in terms of the Mutual benefits it brings? In other words, is CDL a qualified or measurable 'state of affairs' that holds tangible benefits?
Of course it is.
The customer logic is the truth.
Communication done using customer's terminology.
The foundation to describe customer logic is based on Analytic Phylosophical simple principles. The customer world consists of facts and relations between facts.
The link to the implementation world is using relational database techniques.
The creator world are finally defined in Tables and Relations. It is the informatics ability to realise the OOP environment to start the implementations.During time idea's evolve a intrinsic evaluation of the customers enhancements as result a continuous customer database update which initiatie a automatic proces to generate the result.
Please see my webside
www.adels-it.nl die more background.
I found a brother in the art.
Very interesting. Thank you for sharing. In my interests are the linguistic or rationalization of logical code, since my job as a researcher involves looking for automation for language processing and capturing human narratives into logical databases. In a way, the brainfood for future Ai!
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