Project
The use of e-learning in the training process of employees in the tourism sector (SME)
Goal: Modern enterprises of the SME sector use new technology to improve the employee training, with particular emphasis on e-learning The study first used a method of analysis and criticism of the literature [critical analysis]. The main purpose of this study is to review secondary sources of information developed and provided by administrative and market institutions, research and scientific institutions, mass media, enterprises and the Internet. Its important to find barriers which hinder the development and one of the methods their removal. Then type the most important premises and conditions for development of e-learning, in particular turism sector, availability of IT tools, poor computer skills and knowledge of training software, time and significant preparation costs training materials and employee interests and training management. K e y w o r d s: small and medium enterprises, e-learning, development of e-learning, training of employees, tourism
E-learning is not the key to organizational nirvana and is not without challenge; that said, there is a place for it in workplace learning in the tourism sector as elsewhere. The drivers of success of e-learning pertain to (i) activity—paying attention to the provision of rich learning activities; (ii) scenario—situating activities in interesting story lines; (iii) feedback—providing meaningful opportunities for reflection and third-party criticism; (iv) delivery—considering appropriate technologies for delivery; (v) context—ensuring that the design of modules is suitable for the context in which it will be used; and (vi) impact—bearing in mind the personal, social, and environmental impact of the designed activities.
PS: Teaching remotely is still a relatively novel concept: it takes time for those who have never done it before to adjust. Instructors need to plan classes in detail, be fully conversant with the technology, stimulate discussions, communicate regularly, problem-solve immediately, motivate participants, and master the art of feedback.
Thank You for Your opinion about e-learning. Your tipes are motivating us to explore this area e-learning in turism sector.
Dear Agnieszka ,
My experience shows that e-learning is like vo (v zero) – the initial speed in physics. E-learning, business networks, digital capital ... Well, and what, if there is no experience and live contact with the client. Tourism is taught with practice, practice and practice again, as well as experience in various real cases and situations. And the experience is like a lantern – illuminates the road not backward, but forward. The new concept of tourism is an emotion, an experience. Emotions in a real environment, not in b-networks.
Dear Snezhinka
Thank you for your opinion. I have the same feeling about e-learning in tourism sector... In every sector when you have to learn how to build the relationship between your company and customers.... But maybe is there any area to be good for teaching by e-learning platforms, like for example new products, new service or how to use new computer program
How useful is e-learning in the tourism sector? An interesting question. The next question would be: which target group?.. Do we mean customers?, employees?, managers?. Formal or non-formal learning?.
virtual reality
- https://medium.com/frulix/virtual-reality-emerging-backbone-of-tourism-industry-7b6000a526c0
- http://www.virtual-reality-in-tourism.com/
- https://www.revfine.com/virtual-reality-travel-industry/
Dear Mohamed
Thank you for your answer, its very good idea to use new technology like virtual reality in tourism.
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