Hi,
I would like to ask about best strategy to evaluate the User eXperience (UX) of mobile augmented reality application, which I have built as part of my thesis.
I want to compare the evaluation results of my mobile application against the existing systematic literature reviews and related works I have done in the earlier chapters of my thesis.
Please give your precious opinions about the Evaluation method that could be applied best in this scenario.
Thanks
There are many conceptualizations of User Experience. Therefore, there is at least the risk of an apple and pear comparison. Maybe it makes sense to actively manipulate a special feature of your app and run a group comparison (Structured Mean Model or something similar)? Scales for measuring experience can be found here:
https://www.marketingscales.com/search/content/Experience
Thank you very much for the answer. Maybe I have to divide evaluation into different prototypes such as Image Recognition, Location-based AR, and the combination of Both. Then, I can make a questionnaire to get feedback from users after using the app.
I would like you to read Hartson's and Pyla's book. It is several ways of doing proper UX evaluations, which not to be mixed with user studies.
https://www.elsevier.com/books/the-ux-book/hartson/978-0-12-385241-0
Best,
Jessica
Jessica, would you specify exactly what you mean by "which not to be mixed with user studies"?
UX research is a huge field :) Briefly stated, in user studies the focus is more on the users' perspective more aligned with traditional reseacrh methods. UX evaluation has another focus, evaluating the quality of the interaction between the user and the product via testing/evaluating the quality of the interaction via predefined UX-goals, benchmarks tasks etc in different scenarios with a product in a UX-lab. These two approaches have different aims, particpant sizes, and processes although they may use similar data collection techniques.
Eid asked how he could measure the user experience in a concrete case. Even if one can define terms differently, I dare to doubt that the quality of the interaction can be evaluated with predefined quality criteria. Or do you understand quality as any objective quantity that is as it is and is not perceived and interpreted by the user? If not, then a UX evaluation (as you understand it), says nothing about the user experience. If yes, then the statement is still limited because quality and experience are two distinct concepts.
Dear Eid Muhammad,
You may find interesting to check "UX heuristics for cross-channel interactive scenarios" and Inostrozza and Rusu's heuristics for smartphones. The first one you will find here: Conference Paper UX Heuristics for Cross-Channel Interactive Scenarios
Conference Paper Experience, Usability and Sense of Things
Best,
Adriano Renzi
I think you can try User Experience Questionnaire
http://www.ueq-online.org/
You can check Optimal Workshop software (https://www.optimalworkshop.com) and the publication: Conference Paper Formalising and evaluating Cultural User Experience
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