you have to choose proper case/combo in "Auto Hinge Assignment" dialog box in SAP2000. There is also a couple of radio buttons which have to be chosen correctly.
Users must assign concentrated hinges to frame elements which may experience nonlinear behavior. Definition of nonlinear material behavior does not enable plastic behavior, though it is necessary for the generation of the interaction surface and moment-rotation curves which characterize the yield criteria of a nonlinear frame element.