Yes, I agree with Prof. Okeke. Its very good to maintain existing customers via reward systems and the application of ethics in good customer relations. Such valued customers who feel as 'guests' would naturally welcome others to the party!
In addition, there is the need to constantly carry out market surveys to know the taste of clients while beefing up advertising strategies to attract a larger market share and wider target group.
Yes, I agree with Prof. Okeke. Its very good to maintain existing customers via reward systems and the application of ethics in good customer relations. Such valued customers who feel as 'guests' would naturally welcome others to the party!
In addition, there is the need to constantly carry out market surveys to know the taste of clients while beefing up advertising strategies to attract a larger market share and wider target group.