In trying to understand community responses to tourism development, it is common to use the irritation index proposed by Doxey (1975). This model suggests that communities have (or may be in) one of these 4 "irritation" levels: euphoria, apathy, irritation and antagonism. Unfortunately, I haven't found a paper that indicates how to accommodate research results into any of these categories. Does any one know whether there is a mathematical calculation that can do this? How can someone, from the research results, conclude that community responses fall in one of these categories?
How is the irritation scale calculated -- is it made up of a set of variables (possible coded in LIkert format)?
If the original scale is a continuous variable, then it may be that the four levels represent quartiles on that scale.
David L. Morgan, thanks for the suggestion. The questionnaire was designed with 5 scales and the Doxey's irridex has for stages. Are you suggesting that the neutral scale (3) should be discarded?
I need a bit more information. First, it sounds like there are five "points" on the response scale for the question (for example., from Strongly Agree to Strongly Disagree, with a score of 3 in the middle). There is no problem with that.
What I really need to know is how many such questions there are in the overall index.
David,
I have 34 questions: 4 related to the profile of the interviewee (age, place of residence, gender and marital status), 3 related to the overall understanding of tourism (how does tourism affect your lifestyle, the sentence that best describes the interviewee's feeling about tourism and the overall satisfaction) and 27 evaluating community response (these evaluated with a 5-points Likert scale).
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