Dear Salam Jassim Hmood ,

Yes, of course it's possible. In this case you need to have a questionnaire that you use either via interviews or a survey. In the questionnaire you can use Likert scale in order to evaluate banks' performance indicators.

Just as an example of a questionnaire:

Ariffin, N. M., & Kassim, S. H. (2011, December). Risk management practices and financial performance of Islamic banks: Malaysian evidence. In 8th International Conference on Islamic Economics and Finance (pp. 19-21).

Good luck with your research!

BR, Tatiana

Thanks dear @Tatiana Garanina

For sharing your thoughts

Do you have this article?

Many Thanks

Yes dear @Aparna Sathya Murthy

Thanks for sharing your valued explanation

Banks heavily rely on trust of contributors. Just official financial indicators can be partially trusted. Banks are legally liable for that. Even then, one should talk to an independent consultant to learn about pitfalls.

Yes, you should be able to. However, when you formulate your questionnaire, you have to have a list of areas or specific financial aspects. Based on that you can have a Likert scale or interviews. Your respondents would be mainly consultants, ex-bankers given the practical difficulty of obtaining data directly from banks...

Yes, it is possible. But steps have to be taken to ensure that responses are relevant and reliable. That means the design of the questionnaires is done in such a way as to obtain data on financial performance, and respondents have to be carefully selected. Better still, a combination of methods and instruments of data collection can be used. Audited accounts of banks can also be analysed. Access to inspection reports of regulatory authorities may also serve some useful purpose here.

To add up to the well structured questionnaire measuring financial performance on a likert scale, you can still consider averaged financial performance indictor(s) of the banks for specific periods with clear justifications. By this, the financial performance indicator is measured on a continuous scale. However, this can be so only when there are available and reliable data sources either provided by the banks themselves or from secondary sources.

You cannot use a questionnaire to measure bank's financial performance. You can do it but its never reliable. Rather, you can use the data envelop analysis (DEA) and compute the financial performance ratios of the bank and make your deductions from there. Afterall, the figures banks give us are what we, the researchers, rely upon.

Likert scale Questionnaires are never reliable!

Thanks dear colleagues for your valued thoughts

Financial performance is nothing but our evaluation which may also become guideline for the future action . It is in this line some years back which I submit herewith for your perusal

In one case,what is in a name !!.What a individual for his business if he is changing the name for his financial performance,it gives certainly a sentiments for his performance for the finance .

With this if any individual is interested in the financial performance ,he must carry out his introspection & to find out that in activities for finance he is on the right path & his decision for the finance his carrying out in the right manner .

Even by changing the name he should observe that while changing the name ,it has given the right type of performance for his action for the finance in the business.!!.

If it is not working in the right manner in spite of all the action if it be of the belief or if it be for action in business if the financial performance is not receiving as per his expectation he has to undergo  his own evaluation & also to study the business market of his category for making a timely & right type of comparison.

This is my personal opinion

So @Rohit Manilal Parikh

Agree with me about the possiblity to using the Questionnaire and opinion poll to assess financial performance?

You refer to a "Questionnaire Reference Form"....so the simple answer of course is "Depends on the questions which are included in the Questionnaire Form. I have seen research questionnaires which really go the whole distance, i.e. the questions included cover a very very wide range of areas regarding the bank and its performance. So, in essence, questions can cover both qualitative elements of a bank's performance, as well as quantitative.

There is, as many would know, a whole range of quantitative data that can be covered in questions about a bank's performance. When we then refer to qualitative aspects, these today are also including many elements of corporate governance, regulatory adherence, social functioning, and pure management.

Instead of going for questionnaire which will surely provide unreliable outcome, you should consider official reports like annual report. How would you measure financial performance of a bank through questionnaire?

Yes Bank Annual Reports do have a wealth of data on them, which however is all prefinsntly quantitative. They are far less helpful for qualitative analysis .

You know well that the banking business environment is a volatile environment and that the financial indicators are represents the historical performance and not future performance , and here in this case there is a contradiction. The topic is not about a performance evaluation but it is an expectation of performance based on a strategic vision and not temporary. Therefore, we sometimes resort to the questionnaire as a means to build a strategic scenario in the thought of the study sample, which are managers and managers. Executives and decision-makers

Many thanks dear colleagues for sharing your valued thoughts

The future as we all know is two things: one it is often held to be a summation of a series of pasts (and next to nothing can be done about that), plus it is also a summarizing of our cultured crystal ball gazing: Yes this could take the nature of what we call “Strategic Thinking” (which of course is always necessary) but this can never ever be considered as any form of guarantee against the happening of so many unknowns.

Interesting and valued thoughts

Many Thanks dear colleagues

Maybe, but not a very good method. maybe you can't find the right bank. Among the banking performance indicators, I can cite the rate of growth of credit in relation to GDP, the regulatory ratio, and the marginal rate of profit

Hi.

the questionnaire is used in analyzing the financial performance of banks, but the results of the studies are not reliable, especially as the questionnaire is directed towards the bankers.

the financial performance of banks can be analyzed using a questionnaire aimed at audit committees and governance committees.

Questionnaires more often than not suffer from opinion bias especially where future performance would be based on ideological strategic opinions of respondents. However it is a powerful tool when combined with quantitative data from official reports. It should however cover a wide range of respondents pool including other stakeholders in the banking industry (and not just bankers) for it to be reliable. You may also consider including questions that aim at testing the reliability of respondents' responses as a deducting tool to ensure the end result is more reliable.

Interesting contributions

Thanks dear colleagues

It is as possible as saying nothing is impossible. The event questionnaire has to be free from personal biases and the response sought from a variety of stakeholders -customers, different categories of staff, regulatory authorities etc.

Solely relying on questionnaires may be misleading.

Therefore, the additional use of traditional financial ratios such as portfolio at risk (PAR), Loans to deposit ratio, Liquidity ratios, Profitability ratios etc may be necessary to complement the use of questionnaires. Above all, the questionnaire should be subjected to validity tests.

Agree fully.

John Consiglio

Better to consult annual reports of banks to obtain the financial performance of variables, relying on questionnaires is not recommended.

Please state examples of studies that used questionnaires to analyze financial performance of banks.