Crucial Conversations is a particular approach to having difficult discussions and fostering strong relationships in the process. I'd like to see if effective conversations using this technique contribute to generating positive organizational psychology (or behaviour).
Here is what I was able to find (links included):
http://www.antonpsych.org/ieadmin/files/Behind_the_Mask_Coaching_Through_Deep_Interpersonal_Communication.pdf
http://www.ipcrc.net/LDI/pdfs/sdarticle-unlocking-the-mask.pdf
http://abufara.com/abufara.net/images/abook_file/Proactive%20Behavior%20in%20Organizations.pdf
Hope these help... not "exact" matches for your keywords, but thematically close...
Stan
My 2004 book Action Inquiry: The Secret of Timely and Transforming Leadership (Berrett-Koehler) has a chapter (2) on crucial conversations, then shows in later chapters how such conversations in executive teams lead to organizational transformation .
Thank you. I will look that up. Do you reference positive psychology or any of its outgrowths?
I make the link between my work and positive psychology most explicit in a 2005 chapter with Pacey Foster: Leading through positive deviance: A developmental action learning perspective on institutional change. In R. Giacalone, C. Dunn & C. Jurkiewicz (Ed.s) Positive Psychology in Business Ethics and Corporate Responsibility. Greenwich CT: Information Age Publishing. 2005, 123-142.
If you question is a riddle, my answer is: Diplomacy or tact :)
I hadn't thought about it as a riddle - I love that! (As a Brit, my humour is based on wordplay very often.) Thanks for the refs - I'll look them up. i'm really digging for a direct correlation, or suggestion of such a correlation, between Crucial Conversations and Positive Organizational Scholarship/Behaviour factors. Hope I find something in the article you suggest and William's work. Thanks!
Hi Sylvia,
I have attached a few papers on your topic, neither are based on survey-studies on the subject. So if you were looking for hard-data I am afraid you won't find it here. However, the reference sections may be of some use.
Very interesting topic, good luck.
Daryn
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