Please find bellow refrence to a a couple of papers/reports:
- Boiral, O., 2012, ISO 9000 and Organizational Effectiveness: A Systematic Review, QMJ, Vol 19, and N º 370)-
- Heras, I.S, & Boiral, O, (2013), ISO 9001 and ISO 14001: Towards a Research Agenda on Management System Standards. International Journal of Management Reviews, 15(1), 47-65.
- ISO Survey 2013, accessed at www.iso.org, 2014/10//01.
- Levine D., Toffel, M.W., (2010), Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employers and Employees, Harvard Business School.
- Martínez-Costa, M., Choi., T. Y., Martínez, J.A., Martínez-Lorente, A.R., (2009), ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited, Journal of Operations Management. 27 (2009) 495–511.
You can go also to my publications page and find a couple of articles on this issue.
Please be aware that ISO is plans to issue in 2015 the ISO 9001:2015 version of this International Standard (you can also find a presentation on this in my page).
ISO 9001:2008 is Quality Management System. It is consist of many things such as Quality manual, Quality procedures and documentaion, Quality objective and so on for organistaion. It much apply for organistion throght ISO9001 Statdardisation.
We conducted research on 3767 small and medium enterprises in Argentina that may interest you.
It is available in Research Gate. It is a paper presented at a conference in Portugal in 2012. It is entitled: " Relationships of quality management systems certification with business performance. Evidences from Argentina small and medium companies"
Sir,/mesdame, may I especially request not to down vote an answer (which was certainly devoted with effort) in this forum? As the one who raised the question, I would welcome all efforts to answer this question. Eddie
You may want to take a look into a presentation available in my page researchgate page on ISO 9001:2015 Revision. Since I am a member of the Portuguese ISO/TC 176 mirror TC, I shared some of the info available at that time. ISO TC 176 also has some interesting data on their web site (and by the way it is supposed there will be also an ISO 14001:2015, I have one article in press about this and will add it to researchgate as available).
To Eddie: thanks, well done. Let´s keep it always constructive and share value (even if we do not always agree, which is not that uncommon between scholars and practitioners).