We use the BrdU ELISA Kit from Roche a lot & never had any problems with it. Somehow, now we observe crystal formation (dark violett to black crystals) in the last steps of the assay... we did not change something major, like other cells, media or supplements...
Did anybody else experience this & has a explanation?
Thanks in advance!
Roche has excellent customer support center in Mannheim, many specialists speaking several languages, just call them during working hours, they can assist you in real-time with your application, troubleshoot. If there is a defective product lot, you can inquire replacement.
Tel verde 0800 80 66 80
Or write them an email with your problem at [email protected]
Thanks a lot Doinita Ispas for your kind help.
We approached customer service, they could not explain it.. I just wondered if somebody else experienced this before.
- Badges
- Science topic
- Similar topics
- Methodology
- Laboratory
- Cellular Biology Techniques