The paper that examines the impactc of employee loyalty satisfaction factors which are e.g. empowerment and participation, working conditions, reward and recognition e.g.
I am particularly interested in articles after 2012.
Hi'
Could this paper help ?
A Cross-Lagged Test of the Association Between Customer Satisfaction and Employee Job Satisfaction in a Relational Context
By: Zablah, Alex R.; Carlson, Brad D.; Donavan, D. Todd; et al.
JOURNAL OF APPLIED PSYCHOLOGY Volume: 101 Issue: 5 Pages: 743-755 Published: MAY 2016
Здравствуйте, Анна! Могу рекомендовать статью:
Тимофеев Д.А., Цвигайло М.А., Раздевилова О.П., Власова М.В. Детерминанты и потенциальные следствия отношения к работе (службе) персонала военно-медицинских организаций Журнал научных статей «Здоровье и образование в XXI веке». 2016. Т.18. № 2. С. 464-469.
http://clinical-journal.co.uk/gallery/2016-18-2.pdf
И еще:
ТимофеевД.А., Лобова Я.И., Палатова О.В. Глубинная мотивация работы врачей, её влияние на удовлетворенность трудом и укомплектованность стационаров и амбулаторно- поликлинического звена городского здравоохранения Евразийский Союз Ученых (ЕСУ) Ежемесячный научный журнал № 2 (11) / 2015 ЧАСТЬ 4, С. 150-153
http://www.euroasia-science.ru/files/arhiv/27-28.02.2015/evro_11_p4.pdf#page=150
Hello Anna,
Although employee engagement is not the same as what you asked for (employee satisfaction), I think it could also be related to employee loyalty and could provide a broader vision to with your paper.
In case you are interested in it, I would recommend the following to get a great introduction to the topic:
Saks, A.M. and Gruman, J.A., 2014. What do we really know about employee engagement?. Human Resource Development Quarterly, 25(2), pp.155-182.
This paper may help
https://www.researchgate.net/publication/299604127_Human_Factors_Affecting_Productivity_in_Jamaica_Technical_Report_on_Preliminary_Findings
Technical Report Human Factors Affecting Productivity in Jamaica: Technical R...
Engaging Staff in the Workplace (2010), available at https://www.researchgate.net/publication/254582894_Engaging_Staff_in_the_Workplace, notes the contribution that staff engagement surveys can make to employee satisfaction.
Article Engaging Staff in the Workplace
These paper and report may help
job satisfaction index 2015 - The Happiness Research Institut
www.happinessresearchinstitute.com/.../Job%20Satisfaction%20Index%2
www.sajip.co.za/index.php/sajip/article/view/1090/1332
Linking Employee Satisfaction to Business Results
https://books.google.co.in/books?isbn=1135695385
Paula S. Topolosky - 2014 - Business & Economic
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