I think this article could help you (I attach it).
Du, S., Bhattacharya, C. B., & Sen, S. (2010). Maximizing business returns to corporate social responsibility (CSR): The role of CSR communication. International Journal of Management Reviews, 12(1), 8-19.
For a critical perspective on CSR communication, take a look at the following:
Laufer, W. S. (2003). Social accountability and corporate greenwashing. Journal of Business Ethics, 43(3), 253-261.
Liston-Heyes C and Ceton G (2009). An investigation of real versus perceived CSP in S&P-500 firms. Journal of Business Ethics 89(2), 283-296.
Low W and Davenport E (2005). Has the medium (roast). become the message? – The ethics of marketing fair trade in the mainstream. International Marketing Review 22(5), 494–511.
Lyon, T. P., & Montgomery, A. W. (2013). Tweetjacked: The impact of social media on corporate greenwash. Journal of business ethics, 118(4), 747-757.
Lyon, T. and Maxwell, J. (2011). ‘Greenwash: Corporate Environmental Disclosure under Threat of Audit’, Journal of Economics and Management Strategy, 20: 3-41.
Marquis, C., & Toffel, M. W. (2011). The Globalization of Corporate Environmental Disclosure: Accountability or Greenwashing? Harvard Business School.
Ramus, C. A., & Montiel, I. (2005). When are corporate environmental policies a form of greenwashing?. Business & Society, 44(4), 377-414.
Find below some references for communication of CSR. Of course communication have many forms. You can also search for CSR communication using search terms - key words such as reporting or advertising, or narrating, or promotion. These all are kind of communication and are used in CSR communications.
J. B . Manheim and C. B . Pratt, Communicating Corporate Social Responsibility, Public Relations Review, Volume 12, Issue 2, Summer 1986, Pages 9-18, doi:10.1016/S0363-8111(86)80022-4
M. Morsing and M. Schultz, Corporate social responsibility communication: stakeholder information, response and involvement strategies, Business Ethics: A European Review, Volume 15, Number 4, October 2006
M. Morsing, Strategic CSR Communication: Telling Others How Good You Are,
Book: Management Models for Corporate Social Responsibility, pp 238-246
Khosro S. Jahdi and Gaye Acikdilli, Marketing Communications and Corporate Social Responsibility (CSR): Marriage of Convenience or Shotgun Wedding?, Journal of Business Ethics (2009) 88:103–113
DOI 10.1007/s10551-009-0113-1
Shuili Du, C.B. Bhattacharya and Sankar Sen, Maximizing Business Returns to Corporate Social Responsibility (CSR): The Role of CSR Communication, International Journal of Management Reviews (2010),
DOI: 10.1111/j.1468-2370.2009.00276.x
Line Schmeltz, Consumer-oriented CSR communication: focusing on ability or morality? Corporate Communications: An International Journal, Vol. 17 No. 1, 2012, pp. 29-49, DOI 10.1108/13563281211196344.
Best Regards,
Vaios.
P.S. In case you need more help with the literature please mail me [email protected]
All the paper mentioned before are relevant and useful to clarify distinct aspects of CSR communication, especially the papers and books by Mette Morsing who has studied CSR communication for many years. However, I think the most up-t-o-date available review on CSR and communication I this one by Andy Crane and Sarah Gloser:
Crane, A. & Gloser, S. 2016. Researching on CSR communication: Themes, opportunities and challenges. Journal of Management Studies. Published online first.
I hope this will be useful and wish you the best to conduct your research.
Great topic with great recommendations. The JMS article above provided by Dr Gond is extremely relevant. I'd also recommend articles on contested nature of CSR communications.
Article Translating CSR: A comparative study in the emerging activit...
Article Antecedents of Settlement on a New Institutional Practice: N...
Article Legitimacy Struggles and Political Corporate Social Responsi...
I am doing my Master's Final Project on CSR communication as well and have quite a few articles discussing CSR communication, let me know if you still need this! ;)
Hi check out the chapter by Lawrence Gikaru in my book CSR/Sustainability-From the Margins to the Mainstream, available in e-book format on amazon.com..his chapter is all about CSR and communication and Lawrence is a top communication and PR expert with an impressive company Apex-Novelli.
My colleagues and I have recently published three articles that examine different aspects of CSR. JCP, JPM, and CRR are each respected peer-reviewed journals.
"Good guys can finish first" (Journal of Consumer Psychology) demonstrates through six studies that a social responsibility (vs. ability) reputation facilitates favorable responses toward low fit brand extensions by inducing a desire to support and help the company that has acted to benefit consumers. https://www.researchgate.net/publication/332248020_Good_guys_can_finish_first_How_brand_reputation_affects_extension_evaluations "Brand Associations" (Journal of Brand Management) shows that consumers' goals (attribute versus experience) moderate their preference for ability versus social responsibility messages. https://www.researchgate.net/publication/319635968_Brand_associations_the_value_of_ability_versus_social_responsibility_depends_on_consumer_goals "Self-Reporting CSR Activities" (Corp Rep Review) shows that self-disclosure of CSR activities, even when the activities have negative effects, enhance reputation and ultimately profits. https://www.researchgate.net/publication/326726802_Self-Reporting_CSR_Activities_When_Your_Company_Harms_Do_You_Self-Disclose