I would like to write on communication crisis and problem-solving. My research should look all places that offer a solution to the crisis and recommend how to communicate during the crisis.
You should assess the crisis situation is, so, the first crisis communications step you can’t take in advance.
When I taught at Cal State Maritime, a Global Studies professor, Dr. Donna Nincic, staged a simulated crisis once a year. Students registered for a one-unit class, and they were assigned skills commensurate with their abilities and majors. For instance, the maritime transportation students ran the simulation on board ship, and the Global Studies majors served as news reporters. Some students served as terrorists, protestors, or injured parties (in bandages and fake blood). During the once-a-week classes before the actual simulation, experts from the various fields involved came to lecture to the students.
One semester the problem was an oil spill; another semester, it was a terrorist attack. The students got great training, and the professor ended up with papers and presentations.
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