Communication specialists have been suggesting the use of terms or emotions (through body language) that can really make impact on the receiver and influence her/him to the desired goal. One has to thoughtfully decide as to which message/words can work in a particular situation, like the one in the situation shown in the attached video. I wished to know more such situations of impactful communications that you know.

http://www.youtube.com/watch?v=8n4DyFh9iWA

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