As far as I know, there is a growing literature, which discusses the potential of public service delivery to contribute to peace-building via increasing the legitimacy of service providers (often assumed to be governmental agencies), but what about the other way around? Are there situations where poor public service provision leads to a crisis of legitimacy and subsequent political instability? Are there major differences with regard to different types of services, modalities of service provision and contexts (e.g. during humanitarian emergencies)? Is there a literature that discusses these questions, in particular with reference to water services?

 

Any leads will be highly appreciated.

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