Dear All,

I am new to research and very little knowledge on using different approaches to a research problem. I present below my problem, please guide to resolve this.

I have initially framed an objective to identify the factors influencing the intention to use a technology using SEM. A conceptual model was framed using 12 variables based on literature review. The data collection began just before the pandemic situation (March 2020). Due to lockdown the data collection was slow and was completed in April 2021. Meanwhile, the circumstances in the area of my research drastically changed within a year. Now, I could find a lot of users of this technology and I feel that I could have measured the 'users' Satisfaction as well'. Recently, I found a lot of user reviews on this technology. My Supervisor is suggesting to add another objective to find "user experience" based on the User Reviews using Topic Modelling.

Is this approach correct? The first objective is of identifying the factors that influence behavior intention to use the technology using primary data (questionnaire tool). The second objective is to study the user experience in using the technology based on the users' reviews by extracting opinion features .

Is this approach a redundant one? Can I go with the second objective? If so, what's the justification should I give for adding the second objective ?

Please provide your advice/suggestions.

Thank you

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