In case of attenuated total reflection (ATR), absorbance can be calculated by -log(R/R0) where R0 is the signal of the ATR crystal without sample. If -log(R/R0) is compared to -log T from transmission measurements, it can be noticed that even if you correct for the change of penetration depth or effective thickness, the reflectance absorbance is not the same as transmittance absorbance: the stronger the bands the more the ATR based bands are red-shifted, and the band shape as well as band ratios change. Vendors provide software to correct these "artifacts".
Do you apply this software? If yes, what are your experiences? Does it always work as you expected or are there glitches? If not, what are the reasons for not applying the correction? Do you simply not care (do you know how the correction works and what causes the deviations?) or do you have applications where you think this is not relevant? Why do you think the corrections are not relevant?