Are there standard measurement questions available for consumer decision making process (i.e. need recognition, information search, alternative evaluation, purchase behavior and post purchase behavior)?
Yes standard measures and metrics are available for consumer decision making process (i.e. need recognition, information search, alternative evaluation, purchase behavior and post purchase behavior)? Take a look at the following links:
Article Towards life-cycle measures and metrics
Conference Paper Balancing of Competitiveness Metrics and Measures for Excell...