Anyone had this problem with IKA incubator KS 3000i control?

Error code 43 on the IKA KS 3000 i control incubator is not a standard error code listed in the manual, as you mentioned. When encountering an error code that is not documented in the manual, it's essential to troubleshoot the issue systematically. Here are some steps you can take:

Power Cycle: Turn off the incubator, wait for a few minutes, and then turn it back on. Sometimes, a simple power cycle can resolve temporary errors.

Check Connections: Ensure all cables, plugs, and connections are securely attached and not damaged. Loose connections or damaged cables could cause communication errors or sensor failures.

Temperature Calibration: Verify that the temperature sensors and calibration settings are accurate. Incorrect temperature readings or calibration errors could trigger unexpected error codes.

Motor Inspection: Since you suspect the issue might be related to the motor, visually inspect the motor assembly for any signs of damage, obstruction, or abnormal operation. Ensure that the motor and its components are clean and free of debris.

Reset to Factory Defaults: If possible, try resetting the incubator to its factory default settings. Refer to the manual or contact technical support for guidance on performing a factory reset.

Contact Technical Support: As you plan to do, contact your distributor or the manufacturer's technical support team for assistance. Provide them with detailed information about the error code and any troubleshooting steps you've already taken. They may be able to diagnose the issue remotely or provide further guidance on resolving the error.

Document the Issue: Keep a record of the error code, any troubleshooting steps taken, and any additional observations or details about the problem. This information will be helpful when communicating with technical support or service technicians.

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