Hello all, I have been trying 5x Magmax 96 viral RNA isolation kit (AM1836-5) for extraction of total RNA and DNA samples from swab samples (assuming that the viral titer is too low). We have Magmax Express 96 magnetic particle procedure to automate the extraction procedure. So I prepare the plates as per user guide instructions and run the script using the instrument. Please note that I add a spike in RNA control in all of my samples and add two extraction controls in the plate with the spike in control and nuclease-free water instead of the sample to verify whether the extraction went okay. Following extraction, I run conventional PCR using primers for the spike in RNA control. I do quality check using NanoDrop and Qubit and the readings look okay. However, PCR did not work for any of the samples. No peak even for the spike in control in the tape station and Qiaxcel runs. Although PCR positive control worked perfectly and got the expected band size which likely indicates PCR worked okay. There might be something wrong in the extraction procedure which I can't figure out. I tried this process a couple of times with different concentrations of a spike in control (1 and 2 ul in lysis binding solution along with carrier RNA and buffer and isopropanol). Can you please enlighten me a bit about where might be the issue in the extraction process? Thanks a lot for you time and help!