In the last 25 years, outsourcing has emerged as one of the key globally focused supply chain strategies . After the mid-1990s, the importance of supply chain management (SCM) increased noticeably among practitioners. As a result, the study of supply chain and outsourcing has increased exponentially. In developing markets, with increasing customer demands, outsourcing non-core business
functions has become a commonplace supply chain strategy for many companies and organisations.
DOI 10.1108/BIJ-04-2017-0066