I have performed relevant research on knowledge management technologies in tourism. Would that be helpful?
Hi
in KM we have several kind of technology which are useful for tourism, for sharing information with them, gathering information from them to our data base, for data mining and...
First of all, you must choose your target, what do you want to do with KM?
secondly, watch costumer base view to the tourism, so you can find several article and aspects of KM and CRM with are similar with tourism industry.
If you need help inform me, I can help you
Is it possible that you describe the variables to which data were collected?
Global Hospitality and Tourism Management Technologies
By Patricia Ordóñez de Pablos, Robert D. Tennyson and Jingyuan Zhao
Description
Tourism is a dynamic part of our economy. The global hospitality and tourism industry, which blends the lodging, food, attractions, cultural, and travel industries, is the world's largest industry with $4.5 trillion in expenditures generating 212 million jobs. Dynamic market forces such as global competition, changing customer expectations, and new communication technology—combined with career challenges due to ongoing industry consolidation and corporate restructuring—mandate continuous learning and the sharing of ideas.
Global Hospitality and Tourism Management Technologies is a comprehensive collection which aims to be a source of information for all those interested in tourism and hospitality management, approaches, and trends, as well as to cover the emerging research topics which seek to define the future of IT and cultural development in the 21st century. The book provides a reference for policymakers, government officers, academics, and practitioners interested in understanding applications of IT for tourism and hospitality management.
Topics Covered
The many academic areas covered in this publication include, but are not limited to:
- Beverage Management
- Club Management
- Cultural Differences and Tourism Strategies
- E-Tourism
- Eco-Tourism and Sustainable Tourism
- Emerging Markets for Tourism
- Environmental Issues, Tourism and Leisure
- European Union Policies for Tourism
- Globalization and Tourism
- Green Management in Tourism and Hospitality
......
https://www.igi-global.com/book/global-hospitality-tourism-management-technologies/51923
Hi Maria, Aside from the variables to which data were collected, can you also specify the scope of the project, to be more precise in terms of timeline to finish. I can help in, some sort of, needed IT application system for that KM you planned. But, we need to be precise.
Hello Maria,
would you like to send more info about the project, scope, expected results, budget, project program (Erasmus+?) etc.
I have some experiences in knowledge management systems and I am interesting to participate in the research.
Best Regards,
Zoran
Thank you all. In fact my question is addressed to project founders/participants so they can specify the contribution requirements, if any.
https://www.researchgate.net/project/Sensing-Tourist-Travel
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