I am going to develop a ranking system for University libraries. I plan to use 3 criteria for that, Library resources, service quality and user satisfaction. Data for library resources will be collected through a questionnaire from the 10 libraries (librarians) and data for service quality and user satisfaction will be collected trough another questionnaire from library users (100 users from each library) . After collect data which method I can use to rank data? Please give me a soiled answer.
Depends on the questionnaire. Are the answers categorical or binary or something else. How many possible categories/outcomes for each question? Are the number of possible outcomes equal for all questions? These answers are required for a proper answer.
While the first criteria is a quantitative indicator the rest two are qualitative indicators. It is easy to make a comparative analysis among the ten selected libraries on the basis of number and categories of resources on the basis of obtained data. For service quality and user satisfaction make a comparison for each question among the libraries or develop a scale for possible options under each category.
Since you are combining both qualitative and quantitative data, you will be using integrative mixed methods analysis strategies. Therefore, you should have a clear plan on how you are going to design your data collection process. Is it a component or integrated design? Is it a parallel or sequential way? how are you going to develop the scoring system? how are you going to quantify and/or combine the qualitative data into the quantitative data?.
I strongly recommend you to look at this paper on the Library Performance Measurement in the UK and Ireland. It's a brilliant illustration to be followed. There are also another 2 useful links. After reading these papers I trust you will develop a better understanding on how to develop a ranking system for the intended universities. Best of luck!.
http://libraryassessment.org/bm~doc/23davispanel.pdf
https://www.ideals.illinois.edu/bitstream/handle/2142/8375/librarytrendsv49i4e_opt.pdf?sequence=1
Since you are combining both qualitative and quantitative data, you will be using integrative mixed methods analysis strategies. Therefore, you should have a clear plan on how you are going to design your data collection process. Is it a component or integrated design? Is it a parallel or sequential way? how are you going to develop the scoring system? how are you going to quantify and/or combine the qualitative data into the quantitative data?.
I strongly recommend you to look at this paper on the Library Performance Measurement in the UK and Ireland. It's a brilliant illustration to be followed. There are also another 2 useful links. After reading these papers I trust you will develop a better understanding on how to develop a ranking system for the intended universities. Best of luck!.
http://libraryassessment.org/bm~doc/23davispanel.pdf
https://www.ideals.illinois.edu/bitstream/handle/2142/8375/librarytrendsv49i4e_opt.pdf?sequence=1
Thanks a lot Dana, I will go through your links and contact you soon!!.
Please send this paper (Library Performance Measurement in UK and Ireland.pdf) again to my email: [email protected] because I can not download it.
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