E-government refers to the use of electronic communication and information technologies in the delivery of government services, while governance is a broader concept encompassing the overall process and structure by which organizations, including governments, make decisions and implement policies. E-government is a subset of governance, focusing specifically on the digital aspect of government operations and service delivery.

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Governance is what the governments (actors) do (actions). Since all that the government does may not be pleasant / desired. Thus, comes the concept of good governance - "the degree to which the governance delivers on the promise of human rights: civil, cultural, economic, political and social rights".

e-Government is the electronic extension of the traditional government institutions as they make more and more use of technologies (ICT, in particular) to execute good governance.

Reference : About good governance | OHCHR

https://www.ohchr.org/en/good-governance/about-good-governance#:~:text=In%20summary%2C%20good%20governance%20relates,economic%2C%20political%20and%20social%20rights.

The terms "e-government" and "governance" are related, but they have distinct meanings. Here's a breakdown of their differences:

E-government:

• Focus: E-government refers to the use of information and communication technologies (ICT) in government operations. This includes things like providing online services, automating processes, and using data to improve decision-making.
• Scope: E-government primarily focuses on improving the efficiency and effectiveness of government service delivery. This might involve online platforms for applying for permits, filing taxes, accessing public records, etc.
• Citizen involvement: E-government primarily involves one-way communication between the government and citizens. Citizens can access information and services online, but there isn't necessarily a strong emphasis on their direct participation in decision-making.
• Example: A government website where citizens can pay their taxes online or renew their driver's licenses.

Governance:

• Focus: Governance is the process of decision-making and exercising authority. It encompasses the entire system of how a country or society is governed, including formal institutions like the government, as well as informal rules and norms.
• Scope: Governance is a broader concept than e-government. It includes all aspects of running a country, such as setting policies, making laws, enforcing regulations, and resolving conflicts.
• Citizen involvement: Governance ideally involves two-way communication and participation between the government and citizens. This can take many forms, such as public consultations, town hall meetings, and citizen initiatives.
• Example: A public debate about a proposed new law, or a community project organized by local residents.

Key differences:

• Technology: E-government relies heavily on technology, while governance is a broader concept that doesn't necessarily require it.
• Scope: E-government focuses on service delivery, while governance encompasses all aspects of running a country.
• Citizen involvement: E-government can facilitate communication and access to information, but it doesn't guarantee citizen participation in decision-making. Governance, on the other hand, ideally involves active citizen engagement.

In short:

• E-government is a tool within governance. It is one way of making government more efficient and accessible, but it is not a substitute for good governance.
• Good governance depends on many factors, including strong institutions, clear rules, and active citizen participation. E-government can play a role in supporting these factors, but it is just one piece of the puzzle.

Thesis Реалізація адміністративно-правових норм через інформаційно-...

Foreign studies also distinguish between the concepts of e-governance and e-government. In particular, T. Riley notes that e-governance refers to the concepts, views, and issues surrounding the function of government, while e-government is related to the specific practical structures of government that implement such concepts in practice. E-government can be a more productive variant of conventional government if it is well implemented and managed. E-government can evolve into shared governance if it is well designed and properly interconnected [] . However, the e-government system itself is not a replacement for conventional government, but a means of implementing management relations in a new format [p. 13], ensuring faster and more efficient interaction both within public institutions and in their relations with individuals and legal entities. Thus, e-government is a part of the e-government system implemented by the country.

Kim, S., Kim, H. J., & Lee, H. (2009) delineate e-government as follows: “E-gov means the use of technology to enhance access to and delivery of government services to benefit citizens, business partners, and employees. E-gov has the power to create new models of public service whereby all public organizations deliver modernized, integrated, and seamless services for citizens”. (Kim, S., Kim, H. J., & Lee, H. (2009)).This definition is aimed to highlight the role of ICT in the implementation of e-government, particularly governance.

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