A lot of models can be used to manage information technology in organizations. What is the best model "experimented" that can be used in organisations to leverage the benefits of information technology in these organisations?
Luftman, argue that in the increasingly competitive global markets, business success depends on the harmony of business strategy, IT strategy, organizational structure and processes, and IT infrastructure and processes. There are some IT managament approach like ITIL and COBIT by ISACA.. Also there are some Bussiness Management approach like LEAN; Six Sigma and BPM.
ITIL is a simple and practical starting point for most of the companies, whereas for companies that have to comply with Sarbanes-Oxley act, COBIT is the prime choice.
ITIL might be too complex for most small and midsize businesses. They should considered "ITIL small-scale Implementation" - intended for small organisation.
If we talk about IT governance COBIT is the most well-known framework created by ISACA. IT governance is an integral part of enterprise governance and consists of the leadership and organizational structures and process that ensure that the organization´s IT function sustains and extends the organizations strategies and objectives, IT Governance Institute. Due to only mid-sized organizations deal with IT governance.
Currently, various models of information technology management are used in organizations. Some models of information technology management in organizations are based on the technology of advanced analysis of Big Data Analytics. Others are based on analytics carried out on computerized Business intelligence analytical platforms. In recent years, information technology management models in organizations have been enriched with advanced 4.0 industry data processing technologies, including cloud computing, Internet of Things, artificial intelligence, machine learning and more. The use of information systems in built models of information technology management in organizations, etc. is currently taking place in many areas of functioning of various types of business entities. The use of ICT information technologies and advanced data processing technologies i.e. typical for the current technological revolution Industry 4.0 already covers almost the entire functioning of business entities, from computerized sales support systems, logistics, accounting, reporting, risk management to marketing activities on the Internet and designing new products and innovative solutions in information systems. Online banking is starting to dominate, whose development is determined by technological progress in the field of ICT and Industry 4.0 information technologies. Computerization is also increasingly affecting public sector institutions servicing tax systems and settlements of business entities. Business Intelligence analytical platforms have also been developed for several years in the SME sector. Business Intelligence systems supporting analytical processes and organization management are produced by IT companies not only for large corporations. The analyst of large information sets in Big Data databases is also developing. Big Data Analytics and Data Science analytical systems are used by more and more types of business entities to analyze both the markets in which they operate and complex processes that are conducted or diagnosed and researched in these enterprises. Computerization also covers financial and economic risk management processes, etc. In all these areas of ICT technology application, the building and improvement of information technology management models in organizations is also an important issue. Therefore, specific models of information technology management should be adapted to the specifics of the activities of a particular economic entity, enterprise, company, corporation, public institution or financial institution.