A co-operative premise offers several services including, printing, selling instant food, accessories, stationaries and corporate attire, serve as a convenience store and provide parcel delivery.
However, the space of the premise is limited and lack of staff, which affects the performance of the co-operative premise.
The philosophy behind six sigma approach is:
- Whatever we measure; acquires our focus
- Whatever we focus; leads to improvement
Hence, identify critical success factors for your business process. Define process metrics to measure process performance. With six sigma methodology, you can improve this process performance. Six sigma is a logical structured approach to improve business processes.
Managers face challenges in improving the quality and efficiency of the business. To overcome, they need to implement the best methodology and tools to analyze and control the process. The best way to improve the result is to improve the process.
Refer to this link:
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed 1st Edition
by Michael L. George (Author), John Maxey (Author), David Rowlands (Author), Mark Price (Author)
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