Hi,

The Knowledge Management Systems, KMS is implemented, whichever type it is, measuring the success of a Knowledge Management of methods including surveys, case studies, Delphi techniques and intellectual and social capital and staff expertise methods..

Best Wishes..

ادارة المعرفة لا يمكن قياساها بدون التطبق

حيث يتم قياسها باعتماد صيغ الاختبار من قبل اصحاب الخبرة لدارسة و تقييم المعرفة الظاهرية

و الاهم ان نظم ادارة المعرفة لقياسها بدقة يجب اعتماد المقارنة بين المنظمات و الدوائر المختلفة للوصول الى افضل النتائج

Hi Amal,

it is very important to measure KMS success against its goal. Depending on the driver of KMS implementation (eg. achieving innovation, effectiveness/efficiency or knowledge preservation) success/performance outcome measures should be different.

Meliha

Hi All,

Actually what we found very effective at Cisco is using the APQC ( https://www.apqc.org/ ) KM Capability Assessment. " a rigorous way to measure and evaluate your organization’s knowledge management (KM) competencies across four categories: strategy, people, process, and content and information technology. Based on APQC’s Levels of Knowledge Management MaturitySM, the KM CAT lets you measure every aspect of your KM program, from strategy and business case development to specific processes and technologies, and identify how you stack up against the competition. " Hope this helps.

Eddy

Hi Gomathy,

Could you explain what do you mean by staff expertise methods?

Hi,

Staff experts in specific area..

it is important to measure KMS implementation. we can check success of KMS by measuring knowledge management( system) maturity Level model.