Great Mr Stefan.

@Cheema

when your all solutions to problem at hand have gone for a Six;.

available tools  and their applications insufficient to provide a fix;

Then with an out of box thinking, and without spending a dime,

If you provide a conceptual order of Change, call it a paradigm.

copywrite 2015 Priyabrat Thareja

From my humble view, a paradigm is 'good' if it works as a paradigm.

hello,where can I get a copy of your questionnaire did you used  for the study:the impact of innovation on customer satisfaction and brand loyalty?