I would like to explore and your opinions regarding healthcare international accreditation. What are the challenges facing by our healthcare forces during the preparation and the actual survey?
Healthcare accreditation is a very demanding process, but you must encourage everybody to give their best, because it certainly can improve the way you treat your patients. I think the biggest challenge for healthcare professionals is time management, because your work doesn't stop during the accreditation process. Another challenge is how to involve doctors, nurses and other health professionals and change their mindset. But it's an amazing experience, with good results for all.