Especially in the context of reputation management strategy during crisis communication? Can this role be the same for both developed and developing nations?
Technically speaking the role of media could be limited by availability of power-supply. And especially in the cases of natural disasters on large scale the power-supply is usually the first thing which either stops to work or is switched off because of safety reasons. Technical means for information transfer are usually built with some resistance and power-supply back-up, but end-user equipment might be not or not long enough.
Social media can help mitigate risks and aid in relief measures in natural disasters/ emergencies. However, in 'social' crises such as communal riots or conflicts, its role is like a double edged sword - it can help public authorities in ensuring security and peace measures; but on the other hand, it can be misused by miscreants in spreading rumours and unverified information which can be dangerous.
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