I use Mac and it's fine. It could be the browser you use or the site is having problems lol

Paulo,

I guess that Mendeley doesn't know how to fix the issue that you and several other users are experiencing, including me. I'm very disappointed and now I'm looking to other reference manager to migrate my library.

Cheers,

João

Did anyone ever find a solution? I am now having this issue. I've tried reinstalling, but nothing works.

The cause may be the failure of local database. I faced with same error and solved it with the method below. Please try it at your own risk.

1. Delete Mendeley Desktop from your Application folder.

2. Delete two folders: /Users/username/Library/Application Support/Mendeley Desktop and /Users/username/Library/Application Support/Mendeley Ltd.

3. Reinstall Mendeley Desktop to Application folder.

4. Open Mendeley Desktop and log in to your Mendeley account.

When logging in, you may find the message that the local database is crashed. In this case, I assume you have to delete your local database and resync it with the database on Mendeley's server.

After the resync, Mendely Desktop is finally working on my Mac.

Hope this method will work for everyone.

Thank you Ikkei Yamauchi for your solution. In my case, it still not work. I did again and again and nothing.

Anyone have another solution or something else?

Thanks!

Dear María Isabel Tovar-Gálvez

I am sorry to hear my solution does not work well.

I guess there are some data or "garbages" remained in your Mac even after Mendeley uninstallation and my procedure.

Maybe you can search other folders related to Mendeley, delete them, and reinstall Mendeley. Of course, please be careful not to delete your important data.

Best,

Dear Ikkei Yamauchi

Thanks for your interesting suggestions.

I will do it and I will be careful not to erase anything important, I hope so....

Best,

I have the same problem. I cannot us Mendeley on Mac.

During several years I used Mendeley on MacOSX but, it's was impossible keep Mendeley working properly... tooo much bugs. I spent ten's of hours trying to make it work correctly. I gave up to try any solution!!! I move to Bookends where you can manage thousand's of references easily, it stores your paper's on webdave and the most important, it's very, very, very, stable. It's not freeware but the time you save worth the money.

• Thanks João Fontiela for you sugestion. I’ll try it.

María, me he pasado a Zotero y estoy encantado,es gratis y supersencillo y 0 problemas al integrarse con word.

Good afternoon Adrián Segura Robles , thanks for your indication but I prefer to work with the bibliographic manager Mendeley, I find it more complete, with more analysis options. It is true that I have worked much more with this manager, so my answer is totally subjective ;-D.

I will take your suggestion and learn more about Zotero to enable me to compare them.

Hello dear friends for solving this problem go to C:\Users\YOUR_USERNAME\AppData\Local\ & delete the folder related to #Mendeley. Restart the app

The answer to this problem was on this site

  https://twitter.com/kougias/status/910417166989758464

Hello dear friends for solving this problem go to C:\Users\YOUR_USERNAME\AppData\Local\ & delete the folder related to #Mendeley. Restart the app

The answer to this problem was on this site

  https://twitter.com/kougias/status/910417166989758464

Any one has any recommended reference mangers other than Mendeley for Mac? It's been a headache for me lately with Word on Mac. Tried Zotero, still a pain with no easy search citation option. I appreciate your recommendations. Thanks!

Do you think mendeley will be soon available for Mac Catalina or should I change to another reference manager?

Hello dear friends,

I have the same problem. I cannot us Mendeley in windows 7.

it works!!

you need to download it from safari though not from chrome.

go to safari

download this

https://freemacsoft.net/appcleaner/

then put your old mendeley in and click that you want all the files that has to do with mendeley cleared.

restart you mac

then open safari again and download it from here https://www.mendeley.com/autoupdates/installers/1.19.4

I hope it works for you too!!

I use Mendeley Cite and Mendeley Desktop which works perfectly - thanks to Mendeley Support who really helped.

I' m currently facing the same problem after a migration to the new OS X catalina. Please, share any solution you find.

Dear Maria Isabel,

Could you please share the way to make Mendeley Desktop to work with Catalina?

Thank you

Dear María Isabel Tovar-Gálvez

Can you share the means to get back Mendeley on Catalina?

thanks

Dear María Isabel Tovar-Gálvez

Can you share the the process ??

Thank you, Elli Diakanastasi! it worked perfectly

perfect!

Catalina A. Pino-Muñoz

Elli Diakanastasi are you guys just flippanting or its works as well? why no one sharing the process ??

it worked perfectly¡¡¡

Every scientist on Mac today wishes he had windows notebook.

Well fuck you #TimCook

My Mac is currently running Catalina it would not let my Mendeley Desktop run so I removed the desktop. I added Mendeley Cite to my Microsoft Word (not 365, but it should work with 365, too) and I access my Mendeley Account online and I can add the citation for whatever article is listed in my library. With Word accessing my online Mendeley library there is no need for the desktop. Yeah!! I want to update my iMac to the Big Sur but I had issue with it the first time. Trying it on my MacBook tonight. Dr. Mj

Dear

@María Isabel Tovar-Gálvez

Could you please share the way to make Mendeley Desktop to work with Big Sur?

Thank you

Same question Big Sur is not supporting Mendeley anymore - need help to continue to write articles with this software...

Updated 27th July, 2021

I am using Big Sur 11.4 and followed partially what Elli Diakanastasi shared before.

So, I uninstalled the previous Mendeley app that would not open, empty the trash bin. Only then, using SAFARI, download Mendeley from here: https://www.mendeley.com/autoupdates/installers/1.19.4

It opened without problems, logged in, and accepted the suggested update to 1.19.8. It worked perfectly. :)

Updated 15th September, 2021. Followed what Leonardo Daniel Ortega-López and Elli Diakanastasi suggested. Working on BigSur. Thanks!! :)

facing same issue