I would like to know if there has been in depth study on the adoption of technology and innovations among small scale business in the hospitality industry.
Any pointer, links or research guide will help.
Though I have gotten a few papers but they are majorly on the big players in the industry
Thank You.
Direct research publications on technology adoption in the hospitality sector seems rare. Though this one can be seen:
Article Marketing Implications of Tourism Satellite Account (TSA): T...
Technology can be used to your advantage in many aspects of your service, one being check in and check out. ... With the aid of smartphone apps, many hotels offer customers the option to check in and check out on their phones, eliminating the need to queue and waste time once they have arrived at the hotel. https://sonicjobs.co.uk/technology-is-changing-hospitality-2/
Emerging technologies like cybersecurity, mobile check-in, and automated service by robots are also expected to be the hotel industry technology trends. They will secure the hotel management and service system and adapt it to the present state of affairs. https://www.intellectsoft.net/blog/hotel-technology-trends/
Hello Ebeiyamba,
Kindly use this paper.
http://erepo.usiu.ac.ke/bitstream/handle/11732/3943/ESTHER%20MUTHONI%20WANJIKU%20MBA%202018.pdf?sequence=1&isAllowed=y
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