I am happy to share that I completed my review paper on the increasing use of marketing personalization and the benefits of it both for consumers and businesses. I looked it at from 5 different angles:

  • The growth of marketing personalization use in the last 8 years
  • How it impacts Consumer Loyalty?
  • Is it effective in retaining consumers?
  • How it impacts trust from consumers to businesses using marketing personalization?
  • What's the relationship of referral marketing and marketing personalization?
  • I would really appreciate your feedback and learn about your stand on personalization.

    Link to the review: Preprint Impact of Web Content Marketing Personalization on Consumer ...

    Thanks, Delyan

    Similar questions and discussions