Scholars have often said that non-financial information such as employee satisfaction and customer satisfaction can help businesses to grow? Do you agree with this?
Yes indeed non financial information quite vital for business, in fact its the non financial data that come first and financial comes second, if you look from the angle of performance the measurement consist of financial and non financial performance , although non financial is subjective to for extent however the financial alone cant reflect the reality and will not express the wishes of an organization, let us take an example for non financial performance measurement , how can you measure the performance of social responsibility in terms of financial measures only
Yes, non-financial information is vital for business to remain competitive and achieve continual improvement for its operations and processes.
Non financial information is critical - especially sustainability information. The current integrated reporting debate highlights a need fir disclosure for both financial and non- financial issues.
Agree with above comments, other areas such as knowledge transfer, collaboration, market research are extremely important for a firm to maintain competitive advantage
Sir Non financial information are quite essential for success of any organization. Requirement of customer is quite essential and for that we need to know the customer behavior and next comes the requirement of Finance.