This problem of getting the so called S-curve with low fill factor is because of the presence of relatively high nonlinear resistance in the solar cell due to the non ohmic metal semiconductor contacts and also because of the modulation of the active layer resistance with the incident light. As the colleagues said if you displayed your i-v curves one can make specific comments on them.
I found similar observations in silicon solar cells and reported about them in the paper at the link:https://www.researchgate.net/publication/232710923_A_Zekry_and_G_El-Dllal_effect_of_MS_contact_on_the_electrical_behavior_of_solar_cells_Journal_of_solid-state_Electronics_Vol31no.1,1988
Best wishes
Article A. Zekry and G. El-Dllal, “ effect of MS contact on the elec...