Someone has requested a copy of an article I co-authored but I don't see options to respond.
When I clicked on "View Request," it took me to a page with information about the article but not about that specific request. The article page didn't include options to respond to that person or to call up a page to share a private copy
I also looked in notifications and messages and didn't find the request there.
Thank you in advance
Mary Dimmock
When responding to a request for a copy of an article, you can follow these steps:
1. Confirm the request: Begin your response by acknowledging the request and confirming that you have received it. This helps the requester know that their message has been received and is being addressed.
2. Express willingness to help: Assure the requester that you are willing to assist them with their request. This shows your willingness to be cooperative and provide the assistance they need.
3. Request specific details: Ask the requester to provide specific details about the article they are requesting. This can include the title of the article, the author's name, the publication date, or any other relevant information that can help you locate the article accurately.
4. Check availability: Once you have the specific details, check if you have access to the article. If you have the article in your possession, proceed to the next step. If not, inform the requester that you don't have immediate access to the article and suggest alternative options.
5. Share the article: If you have the article, you can provide it in a suitable format. If it's a digital article, you can attach it to your response email. If it's a physical article, you can offer to scan or photocopy it and send it electronically or by mail, depending on the requester's preference.
6. Specify any limitations: If there are any limitations on the distribution or use of the article, such as copyright restrictions, make sure to inform the requester about them. Provide any necessary disclaimers or usage guidelines to ensure compliance with applicable laws and regulations.
7. Offer additional assistance: Conclude your response by offering any additional assistance or clarification the requester may require. Encourage them to reach out if they have any further questions or if there's anything else you can help them with.
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