I'm conducting a research on turnover intentions at call center employees. My plan is to send the survey link on SurveyMonkey to all the employees. However, the company interested in my study refused to give out the list of employees' emails and demanded that they are the distributor of the survey link. This seems to be inconsistent with the anonymity and confidentiality guidelines of the ethical committee. I'm thinking about asking the company to let me show up in their office for a few hours and let the employees fill out the survey by hand (like the way teachers and professors' evaluation forms are filled out). What is your opinion on that solution? Could you please suggest me some other options to meet the company half way?
I am often asked to share a link to my online survey with an organization. I understand why organizations would not want to share the email addresses with you for privacy reasons. If your survey is in Survey Monkey, they will not see who completed your survey or the results from individuals who complete the survey. This is not a violation of anonymity and/or confidentiality.
One of the ways is to prove that the research will be useful for them either to obtain greater benefits or to improve some corporate procedure. Goos luck with your research Professor.
Always a give and take process works. If you somehow convince them that your work is really going to further improve their productivity, boost morale, bring loyalty etc, I think they would allow you. Also you need to vouch your credibility.
You can present the detail of your research and the benefits inherent in an organised meeting with the Company, and the company can provide you a platform where the survey monkey can be sent, and each member of staff can actually go to the link and fill appropriately with high level of confidentiality
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