As part of an intervention that aims to develop trust between members of group who work together to achieve a common goal, I'm looking for ways to measure trust and to track changes over time.
Would love to hear your thoughts and to have references for appropriate measurements. Thanks!
Recent paper on Trust in teams, both in face-to-face and virtual contexts is worth reading. The authors look at the hitherto authenticated models and the three directions in which trust is measured.
The source is
Trust in teams: A taxonomy of perceived trustworthiness factors and risk-taking behaviors in face-to-face and virtual teams
Christina Breuer, Joachim Hüffmeier, Frederike Hibben, ...First Published February 17, 2019
Research Article https://doi.org/10.1177/0018726718818721
Article first published online: February 17, 2019 Christina BreuerUniversity of Münster, Germany, [email protected] HüffmeierTU Dortmund University, Germany, [email protected] HibbenUniversity of Münster, Germany, [email protected] HertelUniversity of Münster, Germany, [email protected] Corresponding Author:
Christina Breuer, Department of Organisational & Business Psychology, University of Münster, Fliednerstraße 21, 48149 Münster, Germany. Email: [email protected] Hertel, Department of Organisational & Business Psychology, University of Münster, Fliednerstraße 21, 48149 Münster, Germany. E-mail: [email protected]
On a scale, if you want to plot trust, it begins with 'mistrust', 'no trust or lack of trust', 'trust at low, medium and high levels'. A group's success depends on the mutual trust between members, while its failure depends on the mistrust between members. Mistrust can sabotage group goals or undermine the very existence of the group. Interventions to promote trust between group members begins with key issues: whether members share the common goal, if there is divergence in their views about the goals, can this divergence be bridged; the quality of group coherence and dynamics; level of enthusiasm about the goals.
Tracking the changes over time is linked to the status of achieving group goals over the study period, whether partial, complete or failure- given that the group composition does not change over time.
Here is a meta analysis of trust over time research:
Trust over time in exchange relationships: Meta‐analysis and theory
BS Vanneste, P Puranam… - Strategic Management …, 2014 - Wiley Online Library
that might help you.
Sridhar Sambatur and Barbara Hewitt , thank you so much for your answers, it is very helpful!