Dear Hasanthika C. Adhihetty

The reason for this is that those terms can sometimes be interpreted in a variety of ways; for example, with a question such as “My pay is fair compared with other companies”, a Neutral response could indicate “I'm neutral on this”, “yes, I guess so”, “I don't know”, “it's neither fair nor unfair”

However, An organization's inclination is to want to lump these neutral answers in with positive or negative responses. But the best way to get a clear read on what your employee surveys are telling you is to keep undecided opinions separate. Give them a category and percentage unto their own.

Best Regards

Dr. Fatemeh Khozaei

Depends on the question and how you have planned to interpret the "neutral" response. It would be be more productive if you share the question and response options that you want guidance on.

Are all/most of the responses neutral, or is the average neutral? If the average is neutral, you could look at the Standard Deviation to see how widely the responses varied, even though they average as neutral.

But as others have suggested, scrutinize the wording of your questions to see if neutral really means "no opinion" or whether it may convey some other meaning.

Dear Dr. Hasanthika C. Adhihetty,

On certain occasions, a response that is irrelevant from the point of view of conditioning (an instantaneous and reflex response) is spontaneously provoked, in turn converging in a neutral response, in your context, such as your Questionnaire with Neutral Responses. The respondent's behavior may or may not be a matter of perception, such as an unconditioned response if it has been caused by an unconditioned stimulus, or a conditioned response if it is the consequence of a conditioned stimulus. I consider that subjectivity comes into action sooner or later.

With my respects.