The very impressive thing about Six Sigma is its clearly outlined strategy to solve problem. Following through the DMAIC, any process improvement issues can be addressed (including software process). So, what basically I would look is if I have a defined problem that can be addressed using Six Sigma's DMAIC strategy, one project at a time. I hope this helps!
Yes, we did apply six sigma principles like DMAIC for improving software development process.
· We first flowcharted the software process like anyone would do for any other manufacturing process.
· Then, we looked into tasks/ functions, which were repetitive or were duplicated at various points in the life-cycle.
· In addition, we identified tasks, which were either time consuming or labor intensive.
· We applied Six Sigma DMAIC process for those tasks, which were time-consuming or labor intensive. The idea was to identify root cause and thereafter develop corrective actions.
The following paper may provide you with some details.
Article A Method for Measuring Total Value Toward Designing Goods and Services
Yes , 6 Sigma is supposed to be implemented within a university for the purpose of improving the efficiency and effectiveness of Academic advising process.