The application of business intelligence (BI) in unemployment insurance significantly transforms decision-making processes and operational efficiency by enabling data-driven insights that improve both strategic and operational outcomes. BI tools aggregate and analyze large volumes of data from diverse sources, allowing policymakers and administrators to make informed decisions that align with current economic conditions, labor market trends, and claimant needs. This data-driven approach helps in accurately assessing claim validity, identifying fraudulent claims, predicting future trends, and improving resource allocation.