How do employees perceive performance measurement (PM) in organizations? I hope PM is better working in private sector than public sector. Is it ?

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Samar Saad

My experience in Egypt may be useful for you.

Article Organizational Politics and Validity of Layoff Decisions: Me...

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Gayan Mapitiya

Highly appreciate your answer and your experience relating to Egypt. your article about effectiveness of performance Appraisal is quite useful.

Jacob Brix

Hi,

Trying to answer your question related to "does PM work for public sector?" ... You might find some relevant discussions and views in the paper I wrote together with two of my colleagues few months ago. It is called "Evaluating the effects of co-production initiatives in public service organizations". It is open source here at RG: Conference Paper Evaluating the Effects of Co-Production Initiatives in Publi...

In the context of private enterprises I wrote a paper with Professor Lois S Peters that might interest you: Article The performance-improving benefits of a radical innovation initiative

If the paper is not accessible for you, let me know and I will send you a copy...

Hope this might help/inspire you,

Jacob

Hi Jacob,

This is great. your papers seem really useful to me. As I'm working on performance measurement systems and related issues, your papers provide me useful ideas and facts. Highly appreciate your work and support.

Mapitiya

Dawn Ringrose

Some of the most frequently asked questions in business today are about performance measurement - what to measure, how to measure.

Excellence models that were developed in the late 1980's and early 1990's and that have evolved over time, share the performance measures used by high performing organizations.

For your interest, I authored a publication in 2010 (Organizational Excellence Framework) that includes a chapter on these performance measures (Chapter 9) and shares the 'what' and 'how'. The publication is free to download on the home page at http://organizationalexcellencespecialists.ca/

A handful of these measures are helpful to establishing a balanced system of measurement and monitoring performance internally and externally with other organizations.

With respect to the use of performance measures by sector, there are high performing organizations in government, business and non-profit. Some of these organizations have been recognized as national excellence award recipients (e.g. EFQM, Baldrige). Over time, I believe that business has shown a stronger commitment to performance measurement in comparison to government and non-profit counterparts. However there are signs that performance measurement is gaining popularity across all sectors.

Hi Dawn,

this is great and really useful. hope you will comment on me in future

My pleasure !