In a team full of disputes, you have to use the Disney strategy to create 10 commandments/rules, on how to behave in order to reduce the disputes.
1. Seek first to understand before seeking to be understood. Listen empathetically and clarify others' perspectives without judgment before reacting.
2. Find common ground. Focus on shared interests, goals, and concerns to build cooperation starting from points of agreement.
3. Reinforce our shared vision. Remain anchored to our team's collective purpose and aspirations that unite us.
4. Assume good intentions. Approach conflicts believing others have valid reasons behind their positions.
5. Discuss issues respectfully. Critique ideas without criticizing people. Maintain dignity.
6. Attack problems, not people. Direct frustrations at challenges, not teammates. Refrain from blame or accusations.
7. Stay solution-oriented. Spend less time reiterating what's wrong; spend more time brainstorming what can be improved.
8. Invent new options together. Combine insights to generate creative solutions meeting everyone's central needs.
9. Use positive language. Emphasize who can do what, not who can't do what to move forward.
10. When disagreements persist, seek third-party help focused on understanding interests. Work through hard issues with support aimed at collaborative resolution.
The principles emphasize empathy, respect, creativity, shared purpose, positive communication, and upholding one another's humanity above all else. Focus on these, and many disputes become resolvable through good faith collaboration.
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