We recently received an offensive review which accused us of plagiarism, dishonesty and fabricating observations. Three editors considered this a fair review, and a representative of the publisher did not reply to an email asking her to pass on my complaints to an authority policing unethical reviews. Throughout my correspondence with the editors they acted as though I was asking for our paper to be reconsidered. I had made it clear that this was not the case. This strategy was used to avoid having to respond to my complaints about the reviews and editorial handling of our paper.