Thank you so much for your valuable contribution. I hope that this will be very much helpful for me. I wish you all the very best in your future endeavors!
Thanks a lot for your effort in this regard. Hope this will be very much helpful for me.
Dear Satish Batchu,
Thanks a lot for your response. I tried survey monkey very first. But they allow only 10 questions free per survey. If the number of questions exceeds 10, we are asked to add pro feature at a particular cost.
Dear Dr. Han Ping Fung,
Thanks a lot for your response. I tried google forms too. But as I feel, it’s not that much user-friendly like survey monkey.
Dear Professor Muayyad Ahmad,
Thanks a lot for your valuable effort taken in this regard.
I tried survey planet as proposed by Ekaterina Gorbunova. It also seems to be ok. Anyway, I will go through each option and will come out with the best solution. That will be helpful for many new researchers at RG. Thanks again for spending your valuable time.
Hello Thushari, if you're looking for some free online survey tool, I would advise a couple of them. Surveymonkey (link below) and google drive questionnaire survey are very popular. As far as I'm concerned, I've widely used the latter and the tool is dependable and highly useful. Simply place your survey questions there and email the 'link' to potential respondets to fill the questionnaire online. The googledrive gives you the output in the Excel file which you can easily place also into the SPSS format instantly. Pls try it. Have your say! Wish you all the best
Thank you so much for specifically mentioning the best tools based on your experience. Since survey monkey allows us only a limited number of questions for free, I would try google drive and see. Thanks a lot for your valuable guidance!
I am strongly agree with Dr.Arhan Sthapit. I usually use Google Forms (google drive) to make my online survey. It is very useful, easy and there are many types of questions.
How To Create An Online Survey Using Google Drive?
1. Log into your Google gmail account. In the upper left hand corner you’ll see a red button that says “Create”. Click on Create, and then select Form.
Once logged into your Google account, click on Create, Form
2. You will automatically be prompted to choose a title and theme for your survey. You can choose from several standard survey templates, or select a designed template.
You will be prompted to name your survey and choose a theme
3. Click on “Choose response destination”. The following box will pop up and you can decide whether you want your survey responses to go to a new spreadsheet (which will be created in your Google Drive), or you can choose an existing spreadsheet from your Google Drive to add the responses to. If you choose to add responses to an existing spreadsheet, it will automatically create a new tab for you.
*Also, right below the response destination button you’ll see a space for “Form settings”. Be sure to uncheck the box for “required sign in” or else those who click on your link won’t be able to access the survey.
Click on Choose Response Destination to create a new spreadsheet, or add responses to an existing one
4. Add your first question by typing it in the “question title” space; next, add any help text you want to appear under the question (example: Respond in 50 words or less); and then, select the Question Type. For multiple choice questions you will have the option to “Add ‘Other'” as an option, and for all questions you can make the answer “required” by checking the box to the right of the “Done” button.
Select type of question you want to ask by clicking in the “question type” box
5. Add multiple questions to the form by clicking “Add item” and selecting the type of question you want to add.
Add multiple questions to your survey; select type from menu
6. Once you’ve finished creating all of your questions, be sure you have the right permissions checked, otherwise people will not be able to access the form. To select the sharing options you’d like for the form go to “File”, then selecting “Add collaborators”. This will bring up the box below, which shows you who currently has permission to view the form.
It will automatically default to Private under “Who has access”. Click on “Change” to the right of the Private settings to update.
7. Once you’re finished creating your survey and setting your permissions, click “Send form” in the bottom left hand corner of the page. This will bring up the following screen where you can choose to share a link, embed the form, or email the form directly to people by adding their email addresses in the space provided.
Copy URL, add email address and send, or copy the Embed code
Aside from obtaining priceless feedback or suggestions from your customers and your audience on your existing products, services and offerings, you’re also doing what every business should take great pride in: providing good customer service.
Letting your customers know that you not only care enough to ask for their feedback and suggestions, but that you also plan on actually doing something with the information they provide is huge. In addition, you’re finding out valuable information about their pain points, which you can then take and create products, services and offerings that can help.
It’s also a great strategy to take the feedback and suggestions you receive from your online survey and show your customers or audience that you’ve made improvements or solved the problems they’ve identified (i.e. a simple widget on your home page that says “You asked for a mobile app, and we responded! Access our mobile app by clicking here.”)
If you’ve been looking for an easy way to create a quick online survey to ask for feedback or suggestions from your customers or audience, then I hope this post was helpful.
What strategies do you use to request feedback or suggestions from your customers or audience? Share with us in the comments section below!
This post was written by Kate Erickson, Content Creator and Community Manager for EntrepreneurOnFire. Ready
Of course, I tried Google drive and need to say that it is very user friendly. I prepared my survey questionnaire very easily without consuming much time.
Thank you so much Professor Arhan Sthapit for first suggesting this and thanks everybody for all of your valuable suggestions!
I tried it just now. It seems to be really good. It is very user friendly. At the same time, it gives a large number of options than any other tool that I have tried up to now.