The year 2020 has been difficult for researchers, educators, and students. COVID-19 changes the perspectives of Education into an online-based approach. For many of us, adapting service-learning and learners' engagement in a digital age could be challenging. Since most researchers attempted to bring a sense of humanity into their classroom, How could we implement service-learning activities and engagement theories when we can’t physically see a student’s face or hear their voice? And what are the activities you suggest as a researcher?